| Document Name | Description | Last Updated |
|---|---|---|
| Buyers Inventory Sales Adjusted Cost Definition | How the term "Adjusted Cost" is defined and applied to estate buys, wholesale and retail pricing, inventory valuation, shipping and repair costs, and related commissions. | 07 August 2006 |
| Inventory Accounting Logistics All Supplier Invoices Routed to Inventory | How Inventory must route and process supplier invoices so Accounting receives them promptly for payment. | 30 October 2008 |
| Buyers Inventory Buys and Trade-in Diamonds- Double Checking Carat Weight | How to double-check carat weight when buying or trading diamonds to ensure accurate pricing and avoid overpaying. | Never revised |
| Inventory Consignment Diamonds | When and how consigned diamonds should be certified and how certification costs affect consignor pricing. | 06 August 2006 |
| Sales Buyers Inventory Accounting Consignments | How consignments are handled, documented, and processed including pricing, testing, commissions, and options for unsold items. | 10 August 2012 |
| Inventory Accounting Sales Consignments & Memos: Proper Routing | How Consignments & Memos must be routed, handled, sold, and paid, specifying Inventory and Accounting procedures and the 10-day payment waiting period. | 06 August 2015 |
| Inventory Diamonds to be GIA Certified | Which diamonds should be sent to GIA for certification, the quality thresholds by carat, and when to consult the COO or rush certification. | Never revised |
| Inventory Sales Diamonds, Handling of | How to verify, control, and handle diamonds when showing, checking in, and returning them to prevent swapping and loss. | 28 May 2008 |
| Inventory Display Cases | How to label display cases with specials and discounted items to advertise and increase sales. | Never revised |
| Marketing Inventory Eblast Items Must be Same Pricing | Specifies that items selected for marketing eblasts should all use the same pricing format (either Retail Price and Our Price or just Price) to avoid customer confusion. | Never revised |
| Inventory Entering Dealers and Suppliers | How Inventory should create and populate files for new dealers and suppliers and record representatives' contact information. | 06 August 2006 |
| Buyers Inventory Sales Estate Buyer to Inventory Line | How estate buyers and the Wholesale Unit must offer and document purchased items to inventory and sales managers to maximize retail opportunities. | 28 July 2006 |
| Sales Inventory Inventory Manager Only Can Change Costs | Who can change inventory costs and how to document cost/minimum/adjusted cost changes. | 26 August 2008 |
| Inventory Inventory: A Broader View | Instructions for inventory personnel to regularly visit the Solana store and survey competitor retailers to prevent stock gaps and align inventory with market trends. | Never revised |
| Inventory Itemized Invoices From Dealers | Requirement to obtain itemized invoices from dealers when adding merchandise to inventory. | Never revised |
| Sales Inventory Accounting Layaways | How Layaways are handled, including time limits, deposit requirements, item restrictions and monitoring procedures. | 15 April 2016 |
| Sales Inventory Layaways, How to Enter in BM | How to enter and manage layaway sales in Business Mind, including deposit requirements, time limits, inventory handling, payment processing, and final sale procedures. | 19 January 2010 |
| Inventory Links, Removal of | How removable watch links are handled: when to remove them, where to store them, and rules for pre-owned, memo/consignment, and new watches. | 06 September 2008 |
| Buyers Inventory Magnet Use | How to use magnets to screen buys and trades of precious-metal items to prevent purchasing fakes. | Never revised |
| Buyers Inventory Sales Police Report on Trade-Ins & Consignments | When and how to report trade-ins and consignments to the police, who must complete the paperwork, and the refund exception. | 07 August 2006 |
| Inventory Pricing | How Inventory controls pricing to maintain profit margins, when exceptions are allowed, and the process salespeople must follow. | 28 July 2006 |
| Inventory Pricing Code | Requirement that staff learn and know pricing code costs before completing basic hatting. | Never revised |
| Sales Inventory Pricing of Items Memo’d in For Specific Customer | How pricing, minimums, and commission are handled for items memo'd in for a specific customer. | 14 August 2006 |
| Inventory Pricing of Jewelry and Watches | How to set prices for new and estate jewelry and watches based on standard markups, the item's "look", and expected time to sell. | Never revised |
| Inventory Sales Pricing of Vintage, Antique and Preowned Inventory Items | How vintage, antique, and pre-owned items are evaluated and why they require a second review before being placed in the case. | Never revised |
| Inventory Putting Loose Diamonds Into Inventory | Instructions on how and when to record and store loose diamonds in inventory to prevent loss. | 06 August 2006 |
| Inventory Buyers Repair Repairs, Security of Internal Jobs | How to ensure merchandise transferred to Repair is counted or weighed to prevent loss. | Never revised |
| Repair Inventory Sales Repairs, Taking Downtown Procedure | How to prepare, transport, and track repairs taken to outside jewelers during downtown runs. | Never revised |
| Inventory Logistics Routing of Invoices | How store invoices must be routed daily through shipping, inventory and repair to the Director of Disbursements to prevent lost or late invoices. | 14 August 2006 |
| Buyers Inventory Runs to Mystic Coin | How to stay safe when transporting coins and scrap metal to Mystic Coin, including steps to take if involved in a staged accident, followed, or robbed. | 18 September 2024 |
| Buyers Inventory Sales Show Buys to Retail | When and how wholesale purchases and silver/antique items must be shown to Retail and reviewed before selling to dealers, including required reviewers and timing. | 10 May 2017 |
| Sales Inventory SPECIAL ORDER REQUEST | Form used to request placement of a special merchandise order, recording customer information, item SKUs, deposit requirement, shipping method, and inventory routing. | Never revised |
| Sales Accounting Inventory Spiff Program | How the Spiff Program pays extra commission for selling old stock, including eligibility rules, exceptions, and commission percentages. | 15 May 2021 |
| Inventory Supplier Names | What supplier and representative contact information to collect, why it's needed, and that the Inventory Manager is responsible for entering and maintaining it. | 08 May 2008 |
| Inventory Taking Merchandise | When merchandise leaves the store, what information must be recorded on a handwritten invoice and who must authorize it. | 06 August 2006 |
| Inventory The Buy Line | How the Purchasing Manager coordinates with Treasury to acquire merchandise and maintain inventory. | 07 August 2006 |
| Inventory Trade-In Values | How to determine trade-in values and who must approve them when customers offer items in trade. | 10 October 2006 |
| Sales Inventory Accounting Trade-Ins | How to accept and process customer trade-ins for purchases, including approval steps, invoicing requirements, and special rules for Hearts On Fire items. | 22 April 2013 |
| Sales Inventory Vendor Meetings | Vendor Meetings: Instruct vendors to schedule appointments at specific times rather than vague days to make scheduling easier. | Never revised |
| Inventory Repair Warranty Work | When and how warranty repairs are handled for products, who bears the cost, and how vendors and inventory should be managed. | 08 August 2006 |
| Inventory Watch Consignment | Watch Consignment: how Leo Hamel & Co. requires refinishing and servicing before selling consigned watches, how service costs are handled with consignors, and the options if a consignor will not pay. | 06 August 2006 |