Back to Home

Leo Hamel Fine Jewelers Policy Letter

Paypal Procedures

Sales

In the store

We can accept Paypal as a form of payment for in-store sales. The procedure is to ask Accounting to create an invoice in our Paypal account online and send it to the customer’s email address. The customer then logs into their Paypal account and uses their account to pay our invoice. Once the transaction is confirmed by Accounting, the sale can be invoiced and the merchandise delivered in the showroom as usual.

Shipping

We can ship to customers who have paid us via Paypal ONLY if the transaction is eligible for Paypal’s Seller Protection program. To know if your item is covered, check the Seller Protection section of the Transactions Details page and ensure that it states “Eligible.” The Sales Manager/COO or the HR Director can login to Paypal for you to check on the payment received.

All Paypal sales must be shipped by USPS Registered Mail, Restricted Delivery to the address on the Transaction Details page. Print out the Transactions Details page and attach it to the shipping slip to prove that you are shipping to the correct address and that it states it is “Eligible” for Seller Protection. Items without the printed Transactions Details page attached to the shipping slip will not be shipped.

Sales where the customer made multiple payments by Paypal are not eligible for Seller Protection. The entire sale must be paid for in one payment that shows on the Transaction Details page.

Leo Hamel, Founder