| Document Name | Description | Last Updated |
|---|---|---|
| IT Formal Policy to Maintain Privacy Policy | How to maintain and update the company's CCPA privacy policy, what content it must include, design and accessibility considerations, and recordkeeping and notice practices. | Never revised |
| Marketing IT Giving Back Page | Ensuring charities that receive donations are added to the company's Giving Back webpage by Marketing and IT. | Never revised |
| Marketing IT H1 Tags on Home Page | How Marketing and IT should collaborate to ensure home page banners include SEO-friendly, user-friendly H1 tags that blend with design. | Never revised |
| IT IT Requests Must be Emailed | How to submit IT support requests: all requests must be emailed to help@leohamel.com so IT can prioritize work and verbal or direct requests will be ignored. | Never revised |
| IT IT, Software Patching Procedures | How the IT team identifies, prioritizes, tests, and deploys software patches to reduce risk and minimize operational impact. | Never revised |
| IT IT, Subscriptions and Services | How to set up and manage department subscriptions and account credentials to ensure operational continuity and security when employees leave or change roles. | Never revised |
| IT All Employees Password Managing Policy | The purpose of this policy is to maintain the security, consistency, and accessibility of company credentials. Leo Hamel Fine Jewelers requires that all employees use Bitwarden as the sole password management system for company-related accounts and information. About Bitwarden The purpose of this policy is to establish a standardized and secure approach to password management […] | Never revised |
| IT Sales Executive Reception Marketing Webchat & ChatMail | How to handle incoming webchat messages and process ChatMail into webleads, including assigned roles, inbox handling, weblead creation, and fraud procedures. | Never revised |