Before any changes are made concerning what an employee has already been paid, or to change anything about accrued benefits, authorization must be obtained. A form is filled out with all details about the proposed change and signed by the HR Director and then the CFO. The HR Director and the CFO verify that the proposed change is correct, and that it’s legal to make such a change, before giving authorization.
This gives the employees assurance that only changes that are correct and legal can be made to their pay or benefit accruals. This includes correcting commissions for errors made in the past stats, correcting PTO for inaccurate accrual, repayment of missed deductions, etc.
The Accounting Manager always notifies an employee ahead of time if there are going to be any corrections made to their past pay or benefits accrual, before the corrections are made.
In the case that an invoice is voided or reversed and rewritten to correct an error in the original invoice, and it changes the stats and commission for that sale, an authorization form is not required. The invoice is simply corrected in stats as per the usual procedure.