When credit applications are not filled out completely and correctly, it prevents us from being paid by the finance company for the sale. It’s virtually the same thing as not collecting payment from the customer at all. It causes a lot of dev-t for Accounting and for the Sales Assistants who have to spend time calling and writing the customer to get the applications signed or completed.
Some examples of application errors:
Please go through every credit application carefully and make sure that everything is complete and legible.
Incorrectly filled in or incomplete credit applications that turn out to be fraudulent or are defaulted by the customer and back-charged to us because of an incomplete or incorrect application, will cause the commission on that sale to be forfeited.
Part of a complete sale is collecting payment, and getting the application filled out correctly is part of collecting payment.