Every William Henry knife, pen or money clip must be registered on the vendor’s website. Registration is very important because it not only activates the customer’s warranty, it also signs them up on William Henry’s mailing list where they can get special email offers which can result in future sales. It is the salesperson’s responsibility to register every WH item they sell on the SAME day the purchase is made. Failure to do so can result in loss of commission. Below is the procedure for registering your customer’s WH purchase. Make sure to get your customer’s email address so you can fill out the info properly.
The customer will be sent a thank you note from William Henry Studio. They will also receive emails about once a month offering limited and exclusive WHS editions. The customer can purchase these pieces through the dealer they are registered under. This will result in easy sales for our store because we will be sent the sale as long as we registered them.